Katool X90E 8000 lbs Electric Mid Rise Scissor Lift

What happens after I place an order?

Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days.

What is your return policy?

We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.

Damaged or Defective Items

If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.

Is there a shipping fee?

Free shipping is included on most orders within the continental United States. Some oversized items like vehicle lifts or large cabinet systems may incur additional freight charges.

Can I track my order?

Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.

What should I expect after placing an order?

Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.

Shipping Timeframes

Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.

Inspecting Your Delivery

Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.

Missing Parts or Damaged Deliveries

Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to support@autoliftz.com. We will then contact our suppliers to facilitate the replacement of damaged items.

Are you an authorized dealer for your products?

We take pride in being authorized dealers for the trusted brands we represent. In addition to offering top-quality products, we provide comprehensive after-sales services, including parts replacement, warranty assistance, and expert troubleshooting